Focus on Training, Coaching, and Ongoing Supervision for Staff

Outcome

Externalizing Behavior

Intervention Family

Effective Implementation

Focus on Training, Coaching, and Ongoing Supervision for Staff

Training and ongoing coaching of program staff is a key driver of implementation quality and fidelity. Research on successful program implementation suggests that a combination of initial training, periodic refresher training, and ongoing coaching, technical assistance, or consulting is the most effective way to transfer knowledge and skills and ensure they will be put into practice. Another driver of high-quality implementation is a supervisory structure that uses fidelity monitoring tools to assess frontline staff’s adherence to intervention protocols, and then uses that information to provide tailored coaching and training for staff. Ongoing training not only increases staff knowledge, skills, and confidence; the opportunity to take a course or workshop, or attend a conference may increase morale and commitment, which can contribute to overall staff retention and program quality.