Monitor implementation & address challenges
Monitor Implementation & Address Challenges
Examples of implementation problems reported by these studies included low participant attendance and program completion, lack of adherence to a manual or guideline, and incomplete or inconsistent service delivery.
The best way to know if you have an implementation problem, what it is, what is causing it, and how to address it, is to have a systematic process for monitoring implementation. Without a system in place, program managers must rely on what they hear or happen to observe, which may not fully represent the problem or problems or tell them what might be causing it.
Creating a process to identify implementation problems is critical to ensuring strong implementation. Moreover, monitoring implementation is one part of an overall Continuous Quality Improvement (CQI) approach that can ensure what you learn from monitoring is incorporated into staff training and professional development, and program operations and program design.