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  2. Resource: Gathering and Using Family Input to Improve Child Support and Temporary Assistance for Needy Families Services: Approaches from the Human Services Field

Resource: Gathering and Using Family Input to Improve Child Support and Temporary Assistance for Needy Families Services: Approaches from the Human Services Field

This brief (PDF, 16 pages) describes practices from across the human services field that can inspire novel approaches to engaging families during program improvement, especially in Temporary Assistance for Needy Families (TANF) and child support programs. This brief highlights the following: 

  • Key findings from a scan of academic and non-academic literature related to collecting and using family input in human services programs 

  • Findings from discussions with program leaders from state, local, and Tribal human services agencies that collect and apply families’ input to their program operations 

Learn more.